In connecting with customers in the digital age, a thorough communications and public relations strategy is more important than ever.
The retail industry is ever-changing and nimble, so it takes a team with their fingers on the pulse of trends and consumer behaviour to create memorability and customer loyalty.
The Anthem team is skilled at creating integrated campaigns to bring retail moments to life. We’ve been at the helm of connecting iconic Kiwi brands with their customers to drive retail engagement – from Visa and Stride Property to Auckland Airport’s Duty Free, to Spark, to Fackelmann Housewares.
Whether online or bricks and mortar, we get powerful brands in front of the right people at the right time.
And when things don’t go to plan, a product fails, an incident happens outside one of your stores, or a key customer is dissatisfied and airs their grievances widely, we’re here to help.